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Commercial &

Operational Excellence

Vendor Management and Optimisation

Transform Vendor Relationships Into Strategic Assets.

At Ngākau Group, we help organisations move beyond transactional supplier management to build strategic, value-driven vendor ecosystems. Our Vendor Management and Optimisation service is designed to drive cost efficiency, reduce risk, and improve supplier performance — while aligning vendor activities with your broader commercial and operational goals.

Whether you're operating in a complex multi-vendor environment or seeking to extract more value from existing partnerships, we provide the structure, insight, and expertise to turn suppliers into true strategic allies.

What we deliver:

  • Vendor Strategy Development & Operating Model Design
 Build an aligned, scalable vendor strategy that supports long-term growth.

  • Contract Negotiation & Performance-Based Agreements
 Secure favourable terms and drive accountability with incentive-based contracts.

  • Supplier Selection, Onboarding & Relationship Management
 Ensure fit-for-purpose vendors with structured onboarding and proactive engagement.

  • Governance Frameworks & Escalation Management
 Maintain clarity, consistency, and responsiveness in vendor oversight.

  • Cost Optimisation & Commercial Risk Mitigation
 Identify savings while minimising legal, financial, and operational risks.

  • Vendor Scorecards, KPIs & Performance Tracking
 Monitor performance with clear metrics that drive transparency and improvement.

  • Multi-Vendor Ecosystem Integration
 Orchestrate seamless collaboration across complex vendor landscapes.

  • Exit Planning & Transition Management
 Manage vendor transitions with minimal disruption and strategic foresight.

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Our Value

We combine commercial acumen, robust governance models, and collaborative practices to help you unlock more from your supplier network — improving service delivery, controlling costs, and building operational resilience.


Turn your vendor network into a competitive advantage.


Let’s Work Together

Ready to transform with heart?

Whether you're driving strategic change, building resilient teams, or scaling your organisation, Ngākau Group is here to support you.

Contact us to start the kōrero